At Go Finance our customers are very important to us, and because of that, we always strive to provide you with the highest level of service and customer care. However, sometimes things go wrong and we may fall short of our usual high standards.
Should you need to make a complaint, you can do so by contacting us by telephone, email, or letter to:
Go FinanceCottage Street MillCottage StreetMacclesfieldSK11 8DZ
Telephone: 01625 353050
Whether your complaint is made in writing or verbally, it will be referred to the Compliance Team where one of our Complaint Investigators, will investigate and respond to your complaint.
If you are dissatisfied with the outcome to your complaint and your complaint falls within the jurisdiction of the Financial Ombudsman Service (FOS), you can refer your complaint to them at;
Address: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Phone: 0800 023 4 567
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© GoFinance.co.uk Copyright 2019. All rights reserved.
GoFinance.co.uk a trading style of Superbike Loans Ltd. Registered in England and Wales (Company Registration number 08512842)Registered Address Cottage Street Mill, Cottage Street, Macclesfield, Cheshire, SK11 8DZ. Authorised and Regulated by the Financial Conduct Authority (number 671579).Registered with the Information Commissioners Office (registration number Z3193267).GoFinance.co.uk is a credit broker and not a lender. We can introduce you to a limited number of finance lenders and for such introductions we may receive commission.
Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk
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